What our customers are saying

” Family friendly Ireland trip! Rachel took the time to talk with me several times in last minute plans and accommodate several child friendly activity requests. She gave helpful advice about each location and didn’t overschedule us. We had a fantastic trip! “

Mareen Thomas

Virginia, USA

April 2023

“Owen and Emily did an excellent job planning our trip to Liverpool, which they had to plan twice since the soccer game we had planned to attend was cancelled. Everything ran smoothly and the guides and hotel were excellent. So happy I went with Routescape instead of planning on my own.”

Susan Sweeney

Maryland, USA

April 2023

“Routescape was amazing, especially Owen.  Our trip was rescheduled multiple times, due to COVID, and he made it all quite easy.  He provided great detail and suggestions.   Everything went flawlessly and you never get to say that about an 11-day trip.  I would highly recommend this travel agency and Owen to anyone!”

Melinda Bryant

South Carolina, USA

April 2023

“Rachel and her team have been wonderful to work with and helped me to plan a fantastic holiday for my son and mom, who was celebrating her 80th birthday. We loved the choices and locations of our accommodations – it was so easy to get around and explore the various areas in each city we visited. The attention to detail and quick response to our questions and last-minute change of plans were handled so smoothly! Thank you, Rachel, for making our first trip to London and Paris unforgettable!”

Joan Deloria

Chicago, USA

November 2022

” Trip of a Lifetime! Our trip to Scotland planned by Rachel exceeded our expectations and became the trip of a lifetime for us! With very little lead time, she planned a two-week trip filled with wonderful experiences and excellent accommodations. We were fortunate to have excellent guides to drive us from one location to another. Their commentary and insights helped us to appreciate what we were seeing. We especially enjoyed Neil McLeod, who did a fantastic job of finding interesting sights and stops for us, and we loved his stories! We had such a good time together and he made our trip filled with special moments.”

Cindy Beach 

North Carolina, USA

October 2022

“We had a great trip to England during a very unprecedented time of the Queens passing. Owen literally took care of every detail of our trip from the time we stepped off the plane until the time we stepped back on. It was such a relief to be able to have someone handle all the details and for us to just be able to enjoy our short time there. I would recommend Owen and his team over and over and I would not hesitate to use him again when I return.”

Leigh Fehr Little

Alberta, Canada

September 2022

” This was a last-minute decision made for us to go to the UK for the first time. Rachel put together an amazing 9-day trip, especially at such short notice. They treated us like royalty and we loved every place we went. We cannot thank Rachel and Emily enough for the wonderful 30th anniversary.”

Christy & Dale Lundy

North Carolina, USA

September 2022

” I wanted to thank you for arranging an incredible trip for Heather, Bethany, and myself, we loved everything you set up for us!! The hotels were all lovely, our tour guides in each place were very interesting and knowledgeable, the points of interest as we travelled from place to place, places to eat, it was all wonderful! We will always have fond memories of this trip!! You had so many details that made everything so easy! You did an incredible job!!”

Linda Laskin

California, USA

August 2022

“I couldn’t have built a better trip myself!

Routescape customized it for us, and it fit us like a glove. There is no question that I would use them again to plan a trip. They saved me so much planning time before the trip and during the trip I didn’t have to worry about anything because they had given us such detailed plans. Also, we were able to reach out for support if we needed them. Alex proactively checked in with us a few times to make sure all was going according to plan. The personal touch was so appreciated.”

Carolyn Swora

Ontario, Canada

August 2022


“Routescape provided outstanding service that was unparalleled. Their attention to detail and responsiveness to requests were fantastic. The documentation provided was excellent and our specific contact, Alex Rawson was a delight. In short, this is an organization that exceeded all expectations we may have had.”

James & Michelle Bond

New Mexico, USA

August 2022

“Alex Rawson was amazing! She went over and beyond our expectations and had a wonderful family vacation to London and Paris.”

Chaewoo Ahn & Family

California, USA

July 2022

“We had a wonderful trip with all the details provided by Alex and all the crew. When we reached out, they responded quickly. We have recommended to friends who are traveling next year.”

Thomas, Talbot & Genne Group

Houston, USA

June 2022

“Our trip was the trip of a lifetime!

Owen was wonderful during this entire process and really planned a trip tailored to us. I will absolutely use Owen for all trips we plan in the future!”

Lindsay Fisher

Ohio, USA

June 2022

” We had the pleasure of booking our trip with Alex for our recent 10-day trip to England. She was very helpful and patient with all my questions and helped organize our trip in such a short notice. Everything was so easy, from pickups to tours to last day drop off at the airport.”


Ann Tan

New York, USA

June 2022

“Owen and his team did a great job planning our trip. Everything was easy and taken care of with an initial phone call and a few back-and-forths on email. We loved the hotels they choose, the guides they arranged for us, and the restaurants they recommended. We had an amazing and memorable trip that would not have happened without their deep knowledge of Scotland.”

Emily Robinson

Utah, USA

June 2022

“We would definitely give Routescape a 10 out of 10 as a resource to recommend to others for trip planning.

We were also immensely impressed with the support provided by Alex throughout our time in Wales and London. It was a great anxiety relief to realize she was in touch with us all along the way and would quickly step in to find answers for any situation. Somehow, I imagined that after the plan was set we’d be on our own and was pleasantly surprised to find that wasn’t the case at all. This was golden!”

Ruth Ann Hess & Diane Hoover

Maryland, USA

June 2022

“I wanted to write you a quick note of thanks for the extensive planning and attention to detail concerning our family vacation to your lovely country.  We loved it!  I think it is safe to say that all five of us had a great time and feel like we really got to see a good piece of the UK on our whistle-stop tour.  I would like to compliment your taste in hotels, each one you choose for us was amazing.  The food in your country, contrary to what Americans usually think, is great.  Thank you and your team again for all the hard work that went into planning this.  It truly was a trip of a lifetime!”

Doug McLaughlin Family Virginia, USA

June 2022

“An amazing trip and experience planning it. The Routescape team were responsive, professional, and extremely helpful! They matched my interests with the perfect trip. The accommodation in Windsor and Bath were both amazing. The entire trip was awesome.”

Emily & Joan Miller, Massachusetts, USA

February 2020

‘’It was a fantastic experience from start to finish! Routescape, especially Anna did a terrific job planning pretty much every day for us, and we still had plenty of downtime and didn’t feel constantly rushed. We enjoyed staying in a selection of different accommodations, a boutique hotel in Edinburgh, a cosy Pub in the Cotswolds and had a most memorable Christmas in Bath. A sign of a great trip is that I would not want to change a thing, Loved it! ‘’

Dom Capaldi & Kristen Brown, California, USA

December, 2019

‘’We travelled for 10 days in Wales on a trip well-crafted for us by Louise. She was a delight to work with and selected outstanding hotels for us that we will always remember. We much appreciated the low-stress trip planning and were able to just enjoy ourselves and discover lovely Wales, its people and coastline. Thank you!‘’

Mr & Mrs Long, Georgia, USA

November, 2019

’’We had an amazing few weeks driving through Wales and England. Louise planned a lovely trip based on our wish to see beautiful coastal walks and pretty villages. We loved Wales which has escaped a lot of the tourist hype. Mountains, villages and beautiful coast. We also enjoyed time in The Cotswolds, Bath and Cornwall. Louise chose lovely hotels with excellent food. The service was outstanding, accomodation beautiful and food amazing.’’

Mr & Mrs Lonsdale-Cooper, New Zealand

October 2019

‘’We had a wonderful time and fell in love with Scotland. All the hotels we stayed at were unique, beautifully located and comfortable. We loved the Isle of Skye and the Scottish Highlands. Your agents were all very helpful and easy to work with and we were very happy with the itinerary they designed. We would certainly consider using your services again. ‘’

Elisabeth & George Clark, Connecticut, USA

October 2019

‘’ We loved the trip, we felt confident that you had researched so much to suit us, our interests and our age and accessibility. As people from a small Australian country town we were quite overwhelmed by the level of service in those beautiful places…. Halls, Hotels and Guest Houses. It was very, very nice.‘’

Anne & Rob Kuffer, New South Wales, Australia

September 2019

‘’The accommodations were great and we enjoyed our time at each location. All were very nice and comfortable and centrally located to all of the city sights. Lucknam was a nice change of pace from the other hotels on the tour and I would stay there again. We really enjoyed the guided tours and both guides were very knowledgeable providing key details to the regions we visited.
Thanks again for everything you did to make the trip a success.‘’

Mr Christopher Turner, North Carolina USA

August 2019

‘’Without a doubt, the best trip planning experience I’ve ever had. Louise was absolutely amazing in her creative itineraries, quick responses and knowledge of the area. ‘’

Steven Johnson, North Carolina USA

July 2019

‘’This was an amazing trip! Everything went like clockwork and the hotels were all luxurious and very much service oriented. Your restaurant recommendations in London were also right on. Our guide was a delight. He was very polite, informative and fun. The grounds of the hotel in Bath and Devon were like a dream.
We can’t stop thinking or talking about this wonderful trip.’’

Mr & Dr Eisner, Toronto Canada

June 2019